Click HERE to find out more out the new Data Protection Regulation
Prescribing over the counter (OTC) medicines is changing. Our GPs, Nurse Practitioners and Clinical Pharmacist at The Adam Practice will not generally give you a prescription for medicines that can be bought over the counter for minor health concerns. Please make sure you click HERE to read more information from NHS England.
Ear syringing Appointments
The practice has made some changes to our ear syringing process, please click here for more details and here for the patient information leaflet.
Poole Surgery Parking Scheme
At Poole Surgery we have recently contracted with a company who run a parking scheme for us, to enable our patients and genuine visitors to park whilst in the surgery.
Click here for more details
PPG Report 2015-16
See the PPG report for 2015 -16 on the Patient Participation Tab of the Patient Information page.
Asthma- Using Your Inhaler
Are you using the correct inhaler technique? Click here for a guide on how to get the best from your inhaler .
Dorset put’s its best foot forward with launch of the county’s first Leg Club
Download full details here
Do you know the name of your GP? If you don’t and would like to know this information please contact our reception team (after 11am if telephoning the surgery) and they will be pleased to let you know this information.
If you have one of the old NHS ‘registration’ cards then this information is shown on the card.
Emailing the Practice
Following our questionnaire last year (results of which can be seen on our Virtual Patient Group page) it was decided to allow patients to email any queries to the practice via our practice email address; firstname.lastname@example.org.
Once received into the practice inbox, the email will be read and forwarded on to the most appropriate person to deal with it. For example, if you have a comment or suggestion your email will be passed to our Patient Services Manager, Lisa Fall or if you have a question about your medication it may be passed on to your GP or the Prescription Clerk in your surgery to deal with. Whatever your query is about we will do our best to read your emails and forward on within 24hours of receipt and answer as soon as we can.
We will be reviewing this new facility over the next 6 months - so if you think it could be improved in any way after using the service please let us know!!
Text Message Reminders
To improve communication with our patients, The Adam Practice would like to contact you via text message to your mobile phone. Some examples where we may contact you are:
- Appointment reminders – to help reduce DNAs.
- Healthcheck reminders – for example a blood pressure check or Asthma review.
- Immunisations – e.g. flu day information.
- To update your smoking status (the government require all practices to do this every 3 years).
Please help us to be more efficient and to focus our resources towards our patients by signing up for our email and text service. CLICK HERE