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About Us

We always welcome feedback about our Practice and services we provide. Your feedback is extremely important to us as it helps us to see what we are doing well at and areas for improvement.

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.

Complaints

For more information on how to make a complaint and our process, please see our dedicated page by clicking HERE or using the link below.
 

Suggestions & Positive Feedback for staff

We welcome all feedback on things we are doing well within the practice and also welcome your suggestions on how we can improve. If you have any suggestions, please complete the below form.

Please note this is not for complaint submissions and responses will not be given. Please see our dedicated complaints page above on how to submit a formal complaint.

 

Suggestions

Format: 12/05/1979

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.

 

How else do we receive feedback?




 

Letters or emails can be addressed to the Patient Complaints & Resolution Lead or any of the staff, and are always appreciated. Please drop them into reception or our letterbox.

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Find out more about Friends and Family Test

Friends and Family Test

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

Access the latest report for our Practice