15th April – High demand for appointments & cancellation of unwanted appointments

Dear Patients, we are continuing to experience high numbers of Klinik submissions and increasing volumes of calls to our telephones. We’d like to reassure you that our clinical staff look through all incoming Klinik forms and will contact patients based on clinical urgency. Please give our clinical triage team time to contact you before contacting

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Compliments and Suggestions

Suggestions

We welcome your comments on things we are doing well within the practice and also welcome your suggestions on things we can improve. If you would like to make a suggestion or provide us with any feedback please see our contact page.

Compliments

If you are happy with the care you have received, or a service provided by any of our staff, please let us know via:

Thanks & Praise

Patients and relatives can send thanks to our staff directly via text. For more information please see our Thanks & Praise webpage.

Letters of Appreciation

Letters or emails can be addressed to the Patient Liaison Officer or any of the Doctors, and are always appreciated. Please email [email protected] or see our contact page for further options.

Your feedback is extremely important to us as it helps us to see what we are doing well at and areas for improvement. You do not need to give your name or contact details if you do not wish to.