Klinik – Patient feedback regarding sub-tiles

Dear Patients, We’ve had some feedback that some patients after selecting the ‘new’ or ‘existing’ health problems tiles, have found they cannot continue and believe that there is an issue with Klinik. However this isn’t the case, instead one of the 5 sub-tiles, shown below needs to be selected. We have fed this back to

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Patient Participation Group

We would like to know how we can improve our service to you and how you perceive the Practice and our staff.

To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

The Adam Practice PPG

The Adam Practice has a virtual group however we will have an annual Face to Face meeting – this gives all patients access to our PPG but also allows those who would prefer to meet in person for more lengthily discussions.

This Group plays a valuable part in the future development of the practice and is used as a resource to provide feedback on the range and quality of the services and also to generate ideas for areas to improve.

We want to encourage patients of all ages to join our PPG, to make sure that the group is as fair a representation of our entire patient population as we can achieve.  

For more information on what being a part of our PPG actually involves – please read our Terms of Reference (TOR) document below:

If you would like to sign up to be a part of our PPG please complete the PPG application form below and email it to [email protected].

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.