We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
The Adam Practice PPG
The Adam Practice has both a virtual and Face to Face PPG – this means that some of our members can keep updated electronically via email without the need for face-to-face meetings, whilst other members can attend group discussions.
This Group plays a valuable part in the future development of the practice and is used as a resource to provide feedback on the range and quality of the services and also to generate ideas for areas to improve.
We want to encourage patients of all ages to join our PPG, to make sure that the group is as fair a representation of our entire patient population as we can achieve.
What is involved?
The main role of the Group is to give us feedback on any areas where we are seeking to improve or alter services. These alterations could be due to an NHS initiative, a suggestion or complaint from a patient, an internal suggestion or an idea from a PPG member.
It is best that you provide an email address to be contacted on.
We’ll send out relevant emails to the group on a regular basis. Sometimes we’ll just be sharing information, such as about local PPG-related events. Other times we might be asking for feedback/your opinions on a topic.
We’ll also invite you to attend our quarterly PPG meetings. For those of you who prefer to act as a virtual member, we’ll share the agenda and minutes of the meeting, giving you the opportunity to provide any feedback.
If you wish to participate please contact the Practice or complete the online form below.
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.