15th April – High demand for appointments & cancellation of unwanted appointments

Dear Patients, we are continuing to experience high numbers of Klinik submissions and increasing volumes of calls to our telephones. We’d like to reassure you that our clinical staff look through all incoming Klinik forms and will contact patients based on clinical urgency. Please give our clinical triage team time to contact you before contacting

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Facilities

Parking

Please ensure that you use the surgery car park only when being seen in the surgery and ensure you park within marked bays. Disabled spaces are provided at all surgeries close to entrances. At our Poole Surgery patients are required to provide their registration number at reception on every visit as we operate a permit scheme. This is to ensure all our patients and staff can park easily whilst at the surgery.

Security

Please ensure that you lock your car, leaving valuables out of sight. Please take care not to leave anything in the waiting room when you leave.
The practice cannot accept any responsibility for patients’ property whilst on surgery premises.

Mobile Phones

Please switch off while visiting practice premises.