13th Feb – High Demands on Phonelines & for Appointments

We are experiencing high volumes of calls and long wait times on our phonelines. We ask patients to please use Klinik to contact us for all enquiries, if you have online access via your mobile phone or computer. A step by step guide is shown below. We also currently have high demands for appointments. If

Contact us online. Get help from your GP with our online consultation service.

Registration Policy

Anybody in England, whether a resident or overseas visitor, may access primary care services at a GP Practice without charge. No documents are required to register with a GP; however, to facilitate the registration process we would request that two forms of identification are produced, ideally if possible, one should be photographic, and one must contain your address. You may be asked to sign a Practice Form to give your permission for us to retain these documents with your electronic patient record. 

These documents may be used to confirm your details with our local Health Authority. This also helps to ensure the correct matching of your details to any existing NHS record, enabling previous medical records to transfer smoothly between practices. We appreciate your assistance in this matter.

ID & Residency: where possible, please supply 1 of these for both ID & address verification:

  • UK photo card Driving Licence
  • UK Firearms Licence

Acceptable forms of ID:

  • Current passport
  • Driving licence
  • EU national identity card
  • Blue disabled parking permit (photo version only)
  • Police Warrant card or armed forces ID card
  • PAYE coding notice (from Inland Revenue)
  • Benefit or Pension letter (from current tax year)

Acceptable forms of Address (residency) verification:

  • Current driving licence (if not provided as id)
  • Utility bill (dated within the last 3 months)
  • Council tax bill (current year)
  • Bank Statement (dated within the last 3 months).
  • Work permit or student visa
  • Letter from Host college\Family

If you are unable to provide any documentation, then we may still register you. However we may need to contact our Registration Department first, to verify your information with them, and ensure your medical records are not delayed in being transferred to the Practice. This will normally involve a phone call between you, our Registration Department and ourselves. Alternatively we may also email/write to them directly in which case we will require your consent for us to do so.

If you have any questions regarding NHS entitlement, or our Registration Policy please contact the Practice.