Why can’t I just book an appointment to see my GP?

Why can’t I just book an appointment to see my GP? This and its related question, “Why can’t I see a GP”, are clearly at the forefront of all of our minds at present and are often in the Press. We’d like to help address these valid questions by sharing some information and insights into

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Aggression towards staff

Our staff are currently experiencing an increase in aggression and abuse, both verbally and online.

We recognise that patients may be anxious about their health or frustrated about challenges in accessing our services, but our staff are here to help you and deserve to be able to do their job without fear of aggression or abuse.

We want to maintain a safe environment for our staff and patients and so we will take a Zero Tolerance approach to any abuse or aggression to allow our staff to focus on caring for you.

We would like to publicly thank all our staff who continue to do their best for our patients every day. We are also grateful to patients who have taken the time to use ‘Thank and Praise’ to pass on their thanks to staff who have provided a good service. Please visit https://thankandpraise.com/healthcare-nhs-thanking-wall/ and search for ‘The Adam Practice’ to read the comments or if you would like to add your own contribution.

Last updated: 05/03/2024