Changes to prescribing Over The Counter medicines

In-line with NHS England recommendations, NHS Dorset has asked GP teams to stop prescribing medicine and treatment for 35 minor conditions listed on this page. This allows GPs to focus on caring for people who have more complex needs. NHS Dorset wants people to have the confidence to look after themselves where they can. This

Contact us online. Get help from your GP with our online consultation service.

Online Services

The Adam Practice recommend you DO NOT use the SystmOnline Mobile App at the present time. Please use any supported web browser instead.

You can now access a variety of services online without having to phone or visit the surgery. Sign up now to GP online services and you will be able to use a website or app to:


For confidentiality purposes we do not allow access for patients aged between 12 – 16 years of age.

SystmOnline allows you to:

  • View, book* and cancel appointments online (*currently not available)
  • Order repeat prescriptions online
  • Update your personal details online
  • View a summary of your medical record online

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer. Current available Apps include; Airmid & NHS App.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

NHS England – easy read guides to GP online services

A set of guides that use easy words and pictures to enable users to understand GP online services.

NHS England: videos about using GP online services

Please have a look at the GP Online Services case studies below which gives the views of patients, practice managers and GPs about how easy and useful it is to book appointments, order repeat prescriptions and have access to medical records online. 

Using SystmOnline – A Guide for Patients

SystmOnline allows patients or someone acting on behalf of the patient to proactively manage their care. The online services available include the ability to view an online Electronic Medical Record (EMR) as well as booking appointments and managing medication.

SystmOnline is available as an online service or via apps, providing patients with convenience and flexibility when managing their care.

Proxy Access

For information on Proxy Access please visit our webpage – Patient Record – The Adam Practice


We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL).


NHS App - 13+ years

As a practice we highly recommend that patients use the NHS App. Having the NHS App will help support you to access your health information without needing to contact the surgery directly. This App is available to people aged 13 and over.

The NHS App enables you to:

Airmid App

The Airmid App enables people to:

  • Communicate with clinicians without the need for a face to face appointments – use video and direct messaging
  • Full medical record access
  • Ability to add to own medical record
  • Integration with medical devices and wearables to feed data directly into your record e.g. Apple Health and Google Fit
  • Fingerprint Authentication
  • Set and receive appointment and medication reminders
  • Request medication
  • Find local health care organisations
  • Proxy access available for family members or carers to have access to other patient records where necessary
  • Use Airmid for your child as an online eRedbook