Klinik – Patient feedback regarding sub-tiles

Dear Patients, We’ve had some feedback that some patients after selecting the ‘new’ or ‘existing’ health problems tiles, have found they cannot continue and believe that there is an issue with Klinik. However this isn’t the case, instead one of the 5 sub-tiles, shown below needs to be selected. We have fed this back to

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Temporary Services

You are entitled to see a doctor anywhere in the United Kingdom as a temporary resident if you are away from home and in need of medical help. Where medically necessary we will ensure that you will be seen on the same day by an available clinician and be treated accordingly. We will be happy to see any relatives or friends staying with you if they need a doctor.

Should you run out of medication whilst visiting the area (either on holiday, working or back from university for example), we ask that you contact your own GP surgery for repeat prescription in the first instance. All the local pharmacies will either accept a faxed prescription from your GP or via the new Electronic Prescription Service. This way your GP surgery will be able to keep a track of the medication that you have been issued with and will be able to treat your conditions correctly.

The practice can see EU citizens with a valid medical insurance card for free if the condition materialises whilst on holiday in the UK. However payment for services may be necessary dependent upon the country of origin and reason for visit.

You can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the local Practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

Thank you for your assistance in these matters we hope that you have a pleasant stay in the area.