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About Us

Getting Your Test Results

Key Information:

  • Your Personal Inbox: The easiest and fastest way to see your results is via the NHS App. You can view them as soon as they are filed by a clinician, saving you a phone call.
  • Normal Results: If your results are normal, we will file them in your record. We do not routinely contact you to confirm a normal result.
  • Action Needed: If a result requires action, we will contact you. This might be via text, email, a prescription note, or an invitation to discuss the result.
  • Timelines: Please allow time for processing. Blood tests typically take around 7 working days, while scans and X-rays can take several weeks.
  • Hospital Tests: If a hospital specialist requested your test, the results go directly to them, not to us. You must contact the hospital team for these updates.

What Happens Next?

To check your results without waiting on the phone, please log in to the NHS App and navigate to the “Test Results” or “Investigations” section. Make sure your notifications are switched on so you don’t miss any messages from us regarding follow-up actions.

Use the NHS App

 

 

Further Information

For a step-by-step guide on how to find and understand your test results within the NHS App, please visit the NHS App support page.

Learn more about viewing test results

 

 

Last reviewed: 27 December 2025
Next review due: 27 December 2028