How to Track Your Hospital Referral

Key Information:

You Can Check Online: You do not need to call the surgery to check on your referral. There are two official NHS tools designed to help you track progress.

The NHS App: You can view your referral status directly on your smartphone. Log in, select ‘Your health’, go to ‘Upcoming and past appointments’, and then check ‘Referrals’.

My Planned Care: To see average waiting times for specific departments (like cardiology or orthopaedics) at your local hospital, you can use the official My Planned Care website.

Important Distinction: The NHS App shows if a referral has been processed. The My Planned Care website provides general waiting time averages, not your specific appointment date.

What Happens Next?

We encourage you to use these digital tools to stay informed about your referral status.

If your referral is not showing on the NHS App after several weeks, or if you need to discuss a specific appointment date, please contact the hospital’s appointments department or PALS (Patient Advice and Liaison Service) directly.

However, if your symptoms worsen, or you develop new concerns while you are waiting, let us know through the link below.

How to Track Your Hospital Referral