Guidance & Support for Young People


Free, safe and anonymous ONLINE support for young people. Visit to talk to friendly counsellors, get self-help guidance, and access community support near you.



Children and young people aged 11 - 19year (in year 7 and above) can connect with School Nurses about health related matters via a confidential and anonymous text messaging service called ChatHealth at 07480 635511.


Number 18

Number 18 (previously Quay Advice Centre), located in Poole Town Centre, provides confidential information and advice for Young People aged 12 to 19 (or 25 if they have a special educational need). Information, Advice and Guidance (IAG) can also be offered to young people aged 16-19 who are not in education, employment or training.

Click HERE to find out more!


Speak UP

Sometimes it's difficult to talk to someone close to you or to know where to get the advice and support that you need. Sometimes you just need information and advice! 
Speak UP will give you someone independent to talk to; offering support to help you find a solution to deal with any questions, worries or problems that you may have.
Visit to find out more!



The Steps to Wellbeing Service is a free, confidential, NHS service for to people aged 18+.  They provide a service across the county of Dorset and in Southampton for people registered at either a Dorset or Southampton GP surgery. As an IAPT service we accept self-referrals by web  and telephone. They offer a range treatments for people experiencing problems with low mood/depression, anxiety, stress or other common mental health problems.

Visit to find our more!

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