Why can’t I just book an appointment to see my GP?

Why can’t I just book an appointment to see my GP? This and its related question, “Why can’t I see a GP”, are clearly at the forefront of all of our minds at present and are often in the Press. We’d like to help address these valid questions by sharing some information and insights into

Contact us online. Get help from your GP with our online consultation service.

Register with the Surgery

Further information on registering with a GP practice can be found on the NHS website. You can view this information by clicking HERE.

If you wish to register with the practice, please check you are in our catchment area using the Postcode Checker below before filling out a registration form.

Catchment area

We are happy to accept new patients who are ordinarily resident in the UK and living within our practice boundary.

See if you live within our practice boundary by using the interactive map and postcode checker.

We have 5 surgeries across the BCP and Dorset area and you will be registered with the branch closest to your home address.

  • Poole Surgery – Longfleet Road
  • Upton Surgery – Upton Cross
  • Hamworthy Surgery – Blandford Road
  • Lytchett Surgery – Lytchett Matravers
  • Lifeboat Quay Medical – Poole

Full contact details can be found on our webpage: Contact Us – The Adam Practice

Registering with the surgery

To register with the surgery:

  • fill out an online registration form (which can be found below)
  • visit reception from 10am to 6pm and collect a paper registration form

When you register, it’s helpful to have your NHS number. You can use the NHS website to find your NHS number.

Although anyone can register without needing proof of ID, address or immigration status, we do ask for two forms of identification; one proof of photo ID and one proof of residency. This is to help us find your medical records and transfer them from your current practice.

There are a number of reasons why you may not be able to register with your chosen GP, for example you may live too far away. If this is the case simply choose another GP in your local area.

We have the right to refuse to register patients if they have a violent flag against their record.

Download the Forms

If you would like to submit your application to register please download and complete the New Patient Registration Form below

Please complete one form for each family member.

Information for visitors from abroad

April 2024 – The practice is trailing a new online registration for POOLE SURGERY ONLY. If you wish to register at Poole Surgery (117 Longfleet Road, BH15 2HX) please complete the online registration form.

Temporary Registration and Immediately Necessary Treatment

You are entitled to see a doctor anywhere in the United Kingdom as a temporary resident if you are away from home and in need of medical help. Where medically necessary we will ensure that you will be seen on the same day by an available clinician and be treated accordingly. We will be happy to see any relatives or friends staying with you if they need a doctor.

Should you run out of medication whilst visiting the area (either on holiday, working or back from university for example), we ask that you contact your own GP surgery for repeat prescription in the first instance. All the local pharmacies will either accept a faxed prescription from your GP or via the new Electronic Prescription Service. This way your GP surgery will be able to keep a track of the medication that you have been issued with and will be able to treat your conditions correctly.

The practice can see EU citizens with a valid medical insurance card for free if the condition materialises whilst on holiday in the UK. However payment for services may be necessary dependent upon the country of origin and reason for visit.

You can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the local Practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

If you are ill while away from home or if you are not registered with a doctor but need to see one, you can receive emergency treatment from our Practice for up to 14 days. After 14 days, you will need to register as a temporary or permanent patient.

Other Useful Information:

Dorset Care Record

At present, health and social care organisations in Dorset may hold different sets of records about you. Information in different records may be duplicated or incomplete. The Dorset Care Record is a new confidential computer record that will, over time, include a range of health and social care shared information to help improve the care you receive.

Sharing appropriate information electronically to a single place, will offer direct access for authorised health and social care professionals to provide as full a picture as possible of your history, needs, support and service contacts. It will join records and systems together for the first time in Dorset. In the longer term, the aim is to offer you access to your record.

Dorset care record Opt-Out Form

Organ Donation

From 2020, adults in England will be considered potential donors unless they choose to opt out or are excluded. For more information please visit the Organ Donation NHS UK where you can also register your decision.

Registration Policy

Anybody in England, whether a resident or overseas visitor, may access primary care services at a GP Practice without charge. No documents are required to register with a GP; however, to facilitate the registration process we would request that two forms of identification are produced, ideally if possible, one should be photographic, and one must contain your address. You may be asked to sign a Practice Form to give your permission for us to retain these documents with your electronic patient record. 

These documents may be used to confirm your details with our local Health Authority. This also helps to ensure the correct matching of your details to any existing NHS record, enabling previous medical records to transfer smoothly between practices. We appreciate your assistance in this matter.

ID & Residency: where possible, please supply 1 of these for both ID & address verification:

  • UK photo card Driving Licence
  • UK Firearms Licence

Acceptable forms of ID:

  • Current passport
  • Driving licence
  • EU national identity card
  • Blue disabled parking permit (photo version only)
  • Police Warrant card or armed forces ID card
  • PAYE coding notice (from Inland Revenue)
  • Benefit or Pension letter (from current tax year)

Acceptable forms of Address (residency) verification:

  • Current driving licence (if not provided as id)
  • Utility bill (dated within the last 3 months)
  • Council tax bill (current year)
  • Bank Statement (dated within the last 3 months).
  • Work permit or student visa
  • Letter from Host college\Family

If you are unable to provide any documentation, then we may still register you. However we may need to contact our Registration Department first, to verify your information with them, and ensure your medical records are not delayed in being transferred to the Practice. This will normally involve a phone call between you, our Registration Department and ourselves. Alternatively we may also email/write to them directly in which case we will require your consent for us to do so.

If you have any questions regarding NHS entitlement, or our Registration Policy please contact the Practice.